IT Specialist Assistant

Company
Werover
Location
Izmir, Turkiye
Period
Sep 2020 - July 2023
Media
konsol
fair
windrover
operasyon

At Werover, I worked in an on-site, IT-focused role supporting daily information technology operations for software, engineering, and production teams. My responsibilities included managing and maintaining workstations and personnel computers, ensuring that all systems were properly configured, secure, and fully operational.

I provided hands-on IT support for Windows-based workstations, troubleshooting application- and system-level issues, and ensuring uninterrupted access to essential tools and resources. I supported user access management and daily operations using Microsoft-based systems, assisting with shared folders, document permissions, reporting files, and collaboration workflows.

I coordinated the setup, maintenance, and ongoing readiness of office workstations used by both software and production teams, supporting system availability throughout different project phases. In addition, I assisted with IT procurement processes, including identifying technical requirements, supporting hardware and equipment purchases, and following up on delivery and customs procedures to ensure timely availability of IT assets.

I worked closely with external vendors, sensor providers, and service companies, coordinating on-site technical support, equipment checks, and issue resolution related to IT systems and connected devices. I also supported teams during technical operations by assisting with communication systems, monitoring tools, and data transfer processes, while documenting IT procedures and operational guidelines for internal use.

Throughout this role, I supported internal users with Microsoft 365 tools, Windows environments, document organization, and meeting coordination, while actively participating in IT-related meetings, training sessions, and continuous improvement initiatives.

I prepared and submitted periodic technical reports, and actively managed the application processes for projects approved and funded by TÜBİTAK, ESA, QNRF, and İZKA, ensuring full compliance with application and reporting requirements.

Skills
Windows 10/11 Support, Microsoft 365, On-site IT Support, Workstation Setup & Maintenance, User Access Management, IT Asset Support, Vendor Coordination, Technical Documentation